Steps to take if your ATM transaction fails but money is deducted
If you experience a situation where an ATM deducts funds from your account but fails to provide cash, Moneycontrol advises that you should first verify the transaction details before you walk away. Make sure to record the ATM's location, its unique ID, the exact time, and the amount involved. You should also check your mobile banking alerts or SMS notifications to confirm the debit and contact your bank right away. It is important to keep an eye on your account, as these types of failed transactions are typically reversed automatically within a few days.
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