Government penalizes IT portal provider for recurring technical glitches
Minister Pankaj Chaudhary stated that the company managing the Income Tax Department's e-Filing website has been hit with contractual fines due to service interruptions, slow performance, and technical failures. He noted that users might encounter brief technical hiccups during busy filing windows because of high site traffic. However, he maintained that the portal has generally functioned reliably even with the surge in user activity.