Meta introduces AI-driven Business Agent on WhatsApp
WhatsApp has introduced the Meta Business Agent in India, a tool designed to help companies automate their customer support, handle inquiries, suggest products, and track leads around the clock. This AI-based feature is currently being rolled out to a select group of businesses. It includes an option for human staff to step in whenever necessary, helping smaller enterprises boost their service quality while cutting down on manual tasks through smart automation.
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