Delhi government clears legislation for time-bound delivery of public services
The Delhi administration has greenlit a bill ensuring that citizens have a legal right to receive public services within a specific timeframe. Known as the Delhi (Right of Citizen to Time Bound and Ease of Delivery of Services) Bill, 2026, the legislation mandates fully digital service processing, the automatic escalation of any delayed requests, and the creation of an autonomous system for handling public complaints. According to the Delhi CMO, this new measure is designed to enhance overall transparency.
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